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Payment Options

PayPal

All our online transactions are handled by PayPal who operate through a secure and trusted site.  You may pay via Credit or Debit card with PayPal and a PayPal account is not required although they will collect some details such as your email address to complete the transaction.  If you prefer to deal with us from your own PayPal account and not our site, please send you payment to:  sales@colourstringsbooks.com

Bank Transfer

If you prefer, you may pay us directly via UK or International Bank Transfer.  Our bank details will be provided on your invoice.

Please select 'Bank Transfer' at the checkout and continue as normal.  Once we have recived your order we will not ship it until we have received your funds.

Note: Please instruct your bank to charge you for bank charges both in the UK and your own country.

TransferWise.com (for international bank transfers)

For international transfers you may use our bank details with TransferWise.com which greatly reduces the currency exchange and bank charges you will pay.  We strongly recomend them for international transfers as your savings will be in the order of 5-10% than using your own bank directly.

Delivery Costs And Times

UK

In the UK, standard delivery is free and normally takes up to 5 days.  We use Royal Mail 2nd class post for orders under 2kg and couriers for anything heavier.  Nearly everything will go out within 1 working day and if it's going to be longer than 2 working days, we will call or email you and let you know.

If you need it in a hurry, we can send it Royal Mail first class and if you order by 3pm it should go in the post the same day. This should normally mean you get it the next day or in some cases the day after.

The Royal Mail is a fantastic service but they don't guarantee their service levels and neither do we.  If your order has not arrived within 5 days please let us know. 

Europe

Orders to mainland Europe cost £2 per item with a minimum cost of £6. Orders under 2kg will normally be sent by Royal Mail International Standard method which should be delivered within 6 working days.  Sometimes it arrives a lot faster, sometime it takes longer.  If you're parcel hasn't arrived in 2 weeks let us know.

Orders over 2kg will be sent via a courier with tracking and normally take about 5 working days.

Rest of the World

Orders to most other places in the world, including the USA, Canada, China, Russia, Singapore, Australia and New Zealand, cost £4.50 per item with a minimum cost of £9.  We will normally send items using standard mail services but may use a courier service depending on the total size and weight of an order.  We will decide the most appropriate shipping method when we know where it's going and will let you know when to expect it but this is normally 2 - 3 weeks.

NB. Canada - Canada Post processing and delivery of interational parcels is very slow.  We don't know why.  Expect 4 to 6 weeks or upgrade to a courier service for faster delivery.

Somewhere else

If you would like your order sent some place we haven't mentioned or somewhere that normally costs a lot then please do get in touch and we will arrange a quotation.